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Introduction

This instruction describes the steps on how-to safely request files into your project (input) on our Trusted Research Environment (TRE). This instruction outlines the steps for safely requesting file uploads (e.g., software, trained models) into your Trusted Research Environment (TRE) workspace. It provides guidance on what is required from you, as a 'Safe Person' or approved TRE user, to ensure secure file transfers into your project.

Instructions

Step 1 - Create a Request by e-mailing us

Email HICSupport@dundee.ac.uk from your authorised user account. This must be your TRE account email.
Subject title “Data input request for [Insert project name/number]”
Please Cc in the project Principal Investigator for their approval

Step 2 - Provide Information

Reason for the request (if this is a trained model request please refer to https://hicservices.atlassian.net/wiki/x/AYDODg )
Source of the data (providing relevant links). Is the file a public GitHub repository or website, a private/ temporary download link or attachment by email?

Do not send data directly to us, speak to us to identify the appropriate data transfer process which will be project-dependent, similar to information governance.

Identify the file contents - Trained model, Python/ R/ Matlab etc. scripts or code files, Open source/ publicly available dataset, packaged software
Confirm if it contains any identifiable information or individual-level information.
Confirm if you are authorised to request the input of this file and/or if you have completed a Data Sharing Agreement.

The contents of the data must be readable. Content cannot contain any individual level data e.g. PROCHI. If there is any doubt around the file’s contents, then these requests will be referred to a Data Analyst for their verification and approval.

Step 3 - Send the email for submission

When we receive this email, our project management system will automatically create a ticket for your request.
Requests must be sent form your work account only (your work account that we consider the ‘TRE User Organisation’ according to our TRE User Agreement), and not Gmail, nor other personal email, etc.
Tickets are reviewed on week days and may take 1-3 days to be approved for simple file requests (e.g. summary reports, tables). More complex requests such as trained models or software, may take significantly longer.

For queries or comments regarding HIC How To Articles contact, HICSupport@dundee.ac.uk