For queries or comments regarding HIC Knowledge Articles, please contact: hicsupport@dundee.ac.uk
👋 Introduction
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👋 Introduction
HIC can be considered as data curators, and securely manage access to data. Similarly to requesting files out of the TRE, we also review files requested into the TRE. This article describes the steps on how-to safely request files
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(e.g., software, trained models) into your TRE workspace. It provides guidance on what is required from you, as a 'Safe Person' or approved TRE user, to ensure secure file transfers into your project.
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\uD83D\uDCD8 Instructions
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📧 Step 1 - Create a Request by e-mailing us
Email HICSupport@dundee.ac.uk
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Requests must be sent from an approved data user. This means only authorised user accounts. Requests will not be accepted from any external emails. This includes Gmail and Hotmail/Outlook.
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The Support ticket must contain a subject title with ‘data input request for’ and the project name/number where you want the data to be input to
In the body of the ticket, please state your reason and source of the data. Please provide any relevant links or sources:
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from your authorised TRE User account (not your gmail/yahoo/ personal account)
Subject title “Data input request for [Insert project name/number]”
Please Cc in the project Principal Investigator for their approval
📚 Step 2 - Provide Information
Reason for the request (if this is a trained model request please refer to https://hicservices.atlassian.net/wiki/x/AYDODg
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Data and datasets will be transferred by the HIC Data Analyst through an agreed process
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Please Cc in the project PI as approval is required for any data input
Please copy and paste the following template into the body of you request and mark an 'x' where applies:
Your file is:
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)
Source of the data (providing relevant links). Is the file a public GitHub repository or website, a private/ temporary download link or attachment by email?
Do not send data directly to us, speak to us to identify the appropriate data transfer process which will be project-dependent, similar to information governance.
Identify the file contents - Trained model, Python/ R/ Matlab etc. scripts or code files, Open source/ publicly available dataset
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[ ] - A public Git repository or website not affiliated with me or the project
[ ] - A private/temporary download link or attachment by email
Does it contain...
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, packaged software
Confirm if it contains any identifiable information or individual-level information
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.
Confirm if you are authorised to request the
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input of this file and/or if you have completed a Data Sharing Agreement.
🔍 The contents of the data must be readable. Content cannot contain any individual level data e.g. PROCHI. If there is any doubt around the file’s contents, then these requests will be referred to a HIC Data Analyst Team for their verification and approval.
⌛ Expected time lines
Input requests are only assessed .
📬 Step 3 - Click send
When we receive this email, our project management system will automatically create a ticket for your request.
Requests must be sent from your work account only (your work account that we consider the ‘TRE User Organisation’ according to our TRE User Agreement), and not Gmail, nor other personal email, etc.
Tickets are reviewed on week days and may take 1-3 days to be approved for simple file requests (
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e.
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g.
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summary reports, tables
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). More complex
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requests such as
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trained models or software, may take significantly longer.
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For queries or comments regarding HIC How To Articles contact, HICSupport@dundee.ac.uk
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Please familiarise yourself with the related articles below for additional information on our processes in our Standard Operating Procedure (SOP) on Data Security, and our other HIC Knowledge Base articles. |
\uD83D\uDCCB Related articles
https://hicservices.atlassian.net/wiki/x/AYDODg
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